Privacy Policy

143 wellness is committed to protecting the privacy of our students and website visitors in connection with our Pilates and Yoga studio services. This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you regarding our use of your information. We follow applicable United Arab Emirates privacy laws and industry best practices to safeguard personal data.

Information We Collect

We collect personal information you provide when you register for classes, book appointments, make payments, complete intake or health forms, or contact us for support. This information may include your name, email address, phone number, payment details, emergency contact, and health or medical information relevant to safe participation in Pilates and Yoga. We also collect technical data such as device identifiers, IP addresses, browser type, and cookies when you visit our website. Aggregate and anonymized usage data may be derived from these sources to help us improve our services.

Use of Data

We use personal data to manage class bookings, process payments, communicate scheduling information, and provide customer support. Health and intake information is used by our instructors to assess fitness levels and provide safe, personalized instruction. We may send marketing communications about classes, promotions, and studio updates if you have consented to receive them, and we provide options to opt out of such communications. We also use technical and analytics data to optimize website performance and to detect and prevent fraud or abuse.

Data Retention

We retain personal information only for as long as necessary to provide our services, to fulfill legal and accounting obligations, and to resolve disputes. Payment and booking records may be retained for up to seven years to comply with tax and business record requirements. Health and intake records are retained for the duration necessary to ensure participant safety and for a reasonable period thereafter in line with our legal obligations.

Transfer of Data

We may share personal data with third-party service providers who perform services on our behalf, such as payment processors, scheduling platforms, email service providers, and analytics providers. Some of these service providers may be located outside the United Arab Emirates and transfers will be made subject to appropriate safeguards, including contractual protections and, where applicable, recognised transfer mechanisms. We do not sell personal data to third parties for their independent use.

Security of Data

We implement administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. Measures include access controls, encryption of sensitive data in transit and at rest where possible, secure payment processing, and staff training on privacy and data security. Despite these efforts, no security measures are perfect or impenetrable, and we cannot guarantee absolute security of your data.

Your Rights

Subject to applicable law, you may have rights to access, correct, update, restrict the processing of, or request deletion of your personal data. You may also have the right to object to certain processing activities and to request data portability where technically feasible. To exercise your rights, or to withdraw consent where processing is based on consent, please contact us using the contact information on our website and we will respond in accordance with applicable law. If you believe your rights under local data protection law have been violated, you may lodge a complaint with the competent supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will notify affected users by posting a prominent notice on our website or by sending an email where required. Continued use of our services after such changes will constitute acceptance of the revised policy as of the effective date.

Contact Us

Email: support@143wellness.com

Address: 162 Ocean Street, Dubai